Free Delivery and other Shipping Information
Demijohn is able to deliver easily and safely to almost anywhere in the world, although charges and restrictions may vary from Country to Country.
The good news is that currently our mail order services are running normally and on time. Please read our updated notes below.
Free* UK Mainland Delivery Offer
We are currently offering FREE* economy 4 to 7 working day delivery to any UK mainland addresses for orders over £40, saving you £4.95.
*Terms: Applies to Economy service UK Mainland delivery addresses only.
In addition to free delivery, you are also eligible to for a 10% discount off your first online order if you sign up to our popular e-newsletter via our homepage.
Faster & Cheaper Delivery
If you are yet to hear, there is more good news. Our delivery prices and speed for a UK mainland delivery have got cheaper and much faster! Our new Economy delivery service to any UK mainland address has reduced to £4.95 (was £5.95). Our Express delivery service can now deliver within 1 to 2 working days at a cheaper price of £6.95 (was £7.50).
Pre-Christmas Delivery Timings 2023
It is never too early to plan and place an order to ensure a timely delivery pre-Christmas. We will be regularly updating this shipping page with current information in the event of disruption to our delivery service.
Our Pre-Christmas Services:
- UK Economy (4 to 7 working day) deliveries should be placed by Fri 15th Dec for a pre-Christmas delivery.
- UK Express (1 to 2 working day) deliveries can be placed up to Tues 19th Dec for pre-Christmas delivery.
- International Economy deliveries should be placed prior to Mon 4th Dec for a pre-Christmas delivery.
Please be aware that weather, especially snow, and other factors out of our control such as seasonal peak demands on couriers can delay a delivery. Please be assusred we will always try and advise you of any unexpected delays in our service.
Book an advance order?
You can book an advance order for a later delivery at any moment of the year, however pre-Christmas is an obvious time to use this service.
To book an advance order simply place your order as normal online and then annotate a delayed delivery instruction in your online shopping basket notes field prior to checking out.
NB. Scroll down the top section of your basket to view the notes field.
Disruption due to Covid-19 & BREXIT
If your order is likely to be delayed beyond our guideline delivery timings for whatever reason, please be assured we will make contact with you.
The Covid-19 Pandemic is still causing some issues with stock shortages and courier delivery times out of our control, so please and consider using our Express Delivery Service if your order is very urgent. International orders may suffer extended delays depending on destination and import customs clearance procedures. We thank you for your patience and will provide further updates should this be necessary.
Your delivery charge will be calculated automatically on checkout and will vary depending on your chosen delivery address and speed of service. Unlike a lot of mail order companies, Demijohn only ever charges cost price for its delivery service. So rest assured you are getting good value. Please note, our Free Delivery offer only applies to our Economy UK Delivery Service. See other notes on this page for further details.
Our website is designed to process our popular international delivery zones and your price is based on the total packed weight of your order. The heavier your order the greater the delivery charge. However, please be aware larger orders are proportionally cheaper to send. If you are unable to complete an order online, it does not mean we do not wish to ship to you. So please contact us with your order request and we will provide you with a full quote of charges and conditions for you to consider.
Speed of Delivery
We currently have 3 delivery service speeds for UK mainland addresses, Economy, Standard and Express. Other UK deliveries are treated as Standard. International delivery speeds start at 5 working days and may vary depending on destination.
Economy UK mainland deliveries will normally arrive within 4 to 7 working days. Standard UK mainland deliveries will normally arrive within 2 to 3 working days. If you choose our Express UK mainalnd delivery service we will push your order to the front of the queue and do everything possible to get it to you within 1 to 2 working days.
Please note Express delivery is only available for UK Mainland delivery addresses and orders must be received by 10am on any working day to be delivered by the next working day.
Faster delivery times and Saturday deliveries may be possible. Delayed are also possible if required, to allow you to order in advance for a special occasion. To help us meet your deadline please write any delivery deadline details in the Special Delivery Instructions field when you checkout.
What happens if my order does not arrive on time?
Sadly delivery times cannot be guaranteed, although we will always do everything in our power to try and make your chosen delivery date and time. If you require a faster delivery service than offered online then please contact us to make a special arrangement quoting your order number. Please be aware that an additional charge may apply for non standard delivery times.
Anything else I should know?
Please be aware couriers do not operate on UK Bank Holidays. Please also read our Terms & Conditions for greater information concerning deliveries.