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Free Delivery and other Shipping Information

The Old Team meet up at Demijohn in Edinburgh

Demijohn is able to deliver easily and safely to almost anywhere in the world, although charges and restrictions may vary from Country to Country.

Newsflash! Faster and Cheaper Delivery (updated on 13th June 2022)

It is great news. Our delivery prices and speed for UK mainland address have got cheaper and much faster! Our Standard delivery service to UK mainland addresses has reduced to £4.95 (was £5.95). Our Express delivery service can now delivery within 1 to 2 working days at a cheaper price of £6.95 (was £7.50).

Free* UK Mainland Delivery Offer

We are currently offering FREE standard 4 to 7 working day delivery to any UK mainland addresses for orders over £40, saving you £4.95.

In addition to free delivery, you are also eligible to for a 10% discount off your first online order if you sign up to our popular e-newsletter via our homepage.

The other good news is that our mail order services are running normally.

Delivery Charges

Your delivery charge will be calculated automatically on checkout and will vary depending on your chosen delivery address and speed of service, see our notes on this page for further details.

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Disruption due to Covid-19 & BREXIT

The Covid-19 Pandemic is still causing some issues with stock shortages and courier delivery times out of our control, so please anticipate an estimated delay of around 1 day on all Standard or Economy Service UK orders and consider using our Express Delivery Service if your order is very urgent. International orders may suffer extended delays depending on destination and import customs clearance procedures. We thank you for your patience and will provide further updates should this be necessary. 

International Delivery

Our website is designed to process our popular international deliver zones and your price is based on the total packed weight of your order. The heavier your order the greater the delivery charge. However, please be aware larger orders are proportionally cheaper to send. If you are unable to complete an order online, it does not mean we do not wish to ship to you. So please contact us with your order request and we will provide you with a full quote of charges and conditions for you to consider.

Delivery Charges

Unlike a lot of mail order companies, Demijohn only ever charges cost price for its Standard Delivery Service. So rest assured you are getting good value. Please note, our Free Delivery offer only applies to our Standard UK Delivery Service.

Speed of Delivery

We currently have 3 delivery service speeds for UK mainland addresses, Standard, Economy and Express. Other UK deliveries are treated as Standard. International deliver speeds start at 5 working days and may vary depending on destination.

Standard UK mainland deliveries will normally arrive within 4 to 7 working days. Economy UK mainland deliveries will normally arrive within 2 to 3 working days. If you choose our Express UK mainalnd delivery service we will push your order to the front of the queue and do everything possible to get it to you within 1 to 2 working days.

Please note Express delivery is only available for UK Mainland delivery addresses and orders must be received by 10am on any working day to be delivered by the next working day.

Faster delivery times and Saturday deliveries may be possible. Delayed are also possible if required, to allow you to order in advance for a special occasion. To help us meet your deadline please write any delivery deadline details in the Special Delivery Instructions field when you checkout.

What happens if my order does not arrive on time?

Sadly delivery times cannot be guaranteed, although we will always do everything in our power to try and make your chosen delivery date and time. If you require a faster delivery service than offered online then please contact us to make a special arrangement quoting your order number. Please be aware that an additional charge may apply for non standard delivery times.

Anything else I should know?

Please be aware couriers do not operate on UK Bank Holidays. Please also read our Terms & Conditions for greater information concerning deliveries.

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