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Free Delivery and other Shipping Information

The Old Team meet up at Demijohn in Edinburgh

Demijohn is able to deliver easily and safely to almost anywhere in the world, although charges and restrictions may vary from Country to Country.

*FREE Delivery!

We are currently offering FREE delivery on all Standard 4 to 5 working day service deliveries to UK mainland addresses for orders over £40, saving you £5.95. The other good news is that our mail order services are running normally.

You are also eligible to for a 10% discount off your first online order if you sign up to our popular e-newsletter via our homepage.

Christmas Delivery Timings

Last orders for a pre-Christmas delivery this year, to a UK mainland address, is Sun 19th Dec 2021 for Express Delivery Service orders only. For other orders using our Standard Delivery Service please ensure you order prior to Thursday 16th Dec 2021.

Orders placed after these dates will still be delivered as fast as possible of course. However, please be aware that disuption to the courier service schedule due to holidays over the festive period and Winter weather can impact the timeliness of our deliveries significantly. (*Please note UK Bank Holidays on Mon 27, Tue 28 Dec 2021 and Mon 3 and Tue 4 Jan 2022 are not working days for our couriers).

Delivery Charges

Your delivery charge will be calculated automatically on checkout and will vary depending on your chosen delivery address and speed of service, see our notes on this page for further details.

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Disruption due to Covid-19

Please bear in mind that as we are still in the midst of a pandemic, no delivery times can be guaranteed currently. The Covid-19 Pandemic is still causing some issues with stock shortages and courier delivery times out of our control, so please anticitpate an estimated delay of around 1 to 2 days on all Standard Service orders, and consider using our Express Delivery Service if your order is very urgent. We thank you for your patience and will provide further updates should this be necessary. 

International Delivery

Our website is designed to process our popular international deliver zones and your price is based on the total packed weight of your order. The heavier your order the greater the delivery charge. However, please be aware larger orders are proportionally cheaper to send. If you are unable to complete an order online, it does not mean we do not wish to ship to you. So please contact us with your order request and we will provide you with a full quote of charges and conditions for you to consider.

Delivery Charges

Unlike a lot of mail order companies, Demijohn only ever charges cost price for its Standard Delivery Service. So rest assured you are getting good value. Please note, our Free Delivery offer only applies to our Standard UK Delivery Service.

Speed of Delivery

Standard deliveries within mainland UK will normally arrive within 4-5 working days. If you choose "Express" delivery we will push your order to the front of the queue and do everything possible to get it to you within 2-3 working days. Please note "Express" delivery is only available for UK Mainland delivery addresses. Even faster delivery times are often possible if required, for example to meet a particular deadline. In order to help us meet your deadline please write any delivery deadline details in the Special Delivery Instructions field when you checkout.

What happens if my order does not arrive on time?

Sadly delivery times cannot be guaranteed, although we will always do everything in our power to try and make your chosen delivery date and time. If you require a faster delivery service than offered online then please contact us to make a special arrangement quoting your order number. Please be aware that an additional charge may apply for non standard delivery times.

Anything else I should know?

Please also read our Terms & Conditions for greater information concerning deliveries.

Please select the country you wish your order to be delivered to and your preferred currency. Don't worry this will not affect your billing address country at checkout.

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