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Store Opening Hours
Customer Notice (updated on 26 April 2021) - The good news is that we are OPEN for ORDERS! The processing of online mail orders for local and international delivery, including mail order refills, is operating more smoothly than ever from our new premises in South West Scotland.
However, we are very sorry to report that as a result of the impact of the Pandemic our shop at 11 Museum Street in York will not reopen. Please read the details below to find out how to now refill your Demijohn bottles.
How to place a Mail Order Refill order:
If you have empty Demijohn bottles you wish to refill, please use our new Mail Order Refill Service. Once received we will aim to process the order for you within 4 to 5 days.
Customer Services Opening Hours:
Monday to Friday - 11am to 5pm
Saturday and Sunday - Closed
Seasonal Opening Hours Variations:
We will be closed on Christmas Day, Boxing Day and New Year's Day.
Customer Notice - York, Edinburgh, Glasgow and Oxford Stores:
Please be aware that our York Store (11 Museum Street), Edinburgh Store (32 Victoria Street), Glasgow Store (382 Byres Road) and Oxford Store (20 Little Clarendon Street) are now all closed due to the end of their leases. We now have a number of new Concession Stores open within other Farm Shops and independent retailers, to allow you to refill your Demijohn bottles in Scotland. Please also refill your bottles using our new mail order refill service.
We are planning even more Concession Stores and events in and around the rest of the UK, so please sign up to our e-newsletter via our homepage to find out where and when they will open and if we will be exhibiting near you soon. Please read more about our exciting re-organisation plans. We remain very much open for business and look forward to seeing you soon!